Shipping Policy
Processing Time
Upon placing your order, please allow 3-5 days for us to process and ship out your order. Depending on the time of year and the current volume we are experiencing, your order may take a bit longer to process.
Shipping Rates (includes tracking)
CANADA:
Orders below $99CAD: $13.99CAD for Standard Tracked
Orders between $100CAD-$199.99CAD: $11.99CAD for Standard Tracked
Orders above $200CAD: $9.99CAD for Standard Tracked
UNITED STATES:
Orders below $124.99CAD: $17.99CAD for Standard Tracked
Orders above $125CAD: $15.99CAD for Standard Tracked
INTERNATIONAL:
Orders below $149.99CAD: $42.99CAD for Standard Tracked
Orders above $150CAD: $35.99CAD for Standard Tracked
Estimated Shipping Times
Average estimated delivery times
Canada: 2-5 Business Days
United States: 4-10 Business Days
Rest of the World: 6-12 Business Days
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with your tracking number once your order has been shipped.
Damaged / Lost Packages
Akira is not responsible for any damaged/lost products during shipment. Please contact the shipping carrier to file a claim. You can also contact us at customer@akirashop.ca if you require any assistance or have any questions regarding your package. If your order arrived damaged, be sure to take a video or picture(s) as proof before you send us an email.
Customs, Taxes, and Duties
All orders placed within Canada are shipped from Toronto and will not be charged any customs or duties. For orders placed within the US, shipments valued at $800USD or less will not be charged any customs or duties according to Section 321 of the United States Customs and Border Protection (CBP). For International orders, Akira is not responsible for any customs and taxes that may apply to your order. Any and all fees (customs, taxes, tariffs, etc.) that are applied to an order after it has been shipped are the responsibility of the customer.
Please note our shipping policy may change from time to time, please refer to this page for the most up-to-date information.
Last updated: [July 21st, 2023]